Privacy Policy

Effective Date: 01/08/2021
 

The Programme Group Ltd ("TPG", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you engage with us, visit our website, or use our services.

1. Who We Are
The Programme Group Ltd is a UK-based consultancy specialising in leadership, transformation, and strategic delivery. We are registered in England and Wales under company number 13511776, with our registered office at International House, 10 Churchill Way, Cardiff CF10 2HE.

We act as a Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect
We may collect and process the following types of personal data:

Identity Data: Name, job title, organisation

Contact Data: Email address, telephone number, postal address

Technical Data: IP address, browser type, device identifiers (via website analytics)

Usage Data: How you use our website and services

Marketing and Communications Data: Your preferences for receiving communications from us

Professional Information: Project requirements, business details, or services discussed

3. How We Collect Your Data
We collect data through:

Direct interactions (e.g. emails, meetings, forms)

Our website (e.g. contact forms, cookies, analytics)

Social media or third-party platforms (if you interact with us there)

Events or networking engagements
 

4. Why We Use Your Data (Legal Basis)
We only process your personal data when we have a legal basis to do so, such as:

Contractual necessity,  to perform services you’ve requested

Legitimate interests, to manage and grow our business, provided this does not override your rights

Consent, where you have explicitly agreed (e.g. to receive newsletters)

Legal obligation, to comply with regulatory requirements
 

5. How We Use Your Data
Your data may be used to:

Provide consultancy or advisory services

Respond to your enquiries

Improve our website and services

Send relevant communications (only with your consent)

Maintain internal records and contracts
 

6. Data Sharing & Transfers
We do not sell your personal data. We may share data with:

Service providers (e.g. web hosting, CRM tools, analytics platforms)

Legal or regulatory authorities if required by law

Business partners involved in delivering your project (with appropriate safeguards)

Your data is stored securely in the UK or within approved jurisdictions under adequacy regulations (e.g. EU/EEA).
 

7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, or contractual obligations.
 

8. Your Rights
Under UK GDPR, you have the right to:

Access your personal data

Correct inaccuracies

Request erasure ("right to be forgotten")

Restrict or object to processing

Withdraw consent at any time

Data portability (where applicable)

Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, contact us at: welcome@theprogrammegroup.co.uk