Accessibility Statement

Accessibility Statement for The Programme Group (TPG)

The Programme Group Ltd is committed to making our website accessible to all users, regardless of ability or technology. We want everyone who visits our site to have a positive and inclusive experience.

Our Commitment
We aim to ensure our website:

Is navigable using keyboard-only commands
Is usable with screen readers and assistive technologies
Has clear, readable text and strong colour contrast
Is responsive and accessible on mobile, tablet, and desktop devices
Uses descriptive links, headings, and alternative text for images

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard wherever possible.

What We’re Doing to Improve Accessibility
We are continually reviewing and improving our digital accessibility. This includes:

Regular testing of key pages and functionality
Using plain English where possible
Monitoring user feedback and resolving issues promptly
Ensuring new content and updates follow accessibility best practices

Known Limitations
We are aware that some older PDF documents or third-party embedded content may not be fully accessible. If you require information in an alternative format (e.g. large print, audio, braille), please get in touch.

Feedback and Contact
If you encounter any accessibility issues while using our site, or have suggestions for improvement, please let us know.

Contact us:
Email: welcome@theprogrammegroup.co.uk
Phone:029 2252 0472
Address: International House, 10 Churchill Way, Cardiff CF10 2HE

We aim to respond to all accessibility-related queries within 5 working days.

Enforcement Procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

Date of Statement: 01/08/2022
Last Reviewed: 01/07/2025